Dear sir,
Buying details from m/s motor world – celerio vxi ags, chassis no. Ma3etde1s00202001, engine no k10bn1852215
1. Delivery challan date - 11th april16
2. Insurance of car dated – 1st april16
3. Registration card dated - 1st april16, date of manufacturing on rc – march 2016
4. Discussion with m/s motor word – to buy new car dated april’2016
5. Standard warranty provided by co. – 2 yrs
6. Extra money of rs.6, 657 was paid for extended warranty for 4 yrs dated – as per challan issue dated 11th april16
7. Extended warranty documents not handed over to me till date.
8. All the above points clearly indicated that as a customer (I, narinder paul gupta) have entered into transaction with m/s motor world in the month of march/april2016 which got conclude on 11th april16 (Attached challan copy), with good faith understood to have bought the said car which is manufactured dated year 2016.
Knowing of fraud, misrepresentation of data and cheating customer (Myself) by m/s motor world
1. Minor issue in car dated – 9th jan’2018
2. Issue was addressed at – m/s pebco motor ltd.
3. When asked that the issue cost to be covered under warranty when m/s pebco motor ltd informed me that the warranty of car has been lapsed
4. It was informed to me that make of car was dated – 30th june’2015.
Key points on fraud and misrepresentation of data by m/s motor world:
1. Wrong information shared, misrepresentation to all facts and data
2. Tampering of facts in documentation, even on rc which itself is a fraud with government agency.
3. I am sure the cost of the car has also been misrepresentation as one year old car was sold
4. Valuation of car gone down
5. Laps in warranty of car and extended warranty document not handed over to me.
Discussion with director of m/s motor world: mr. Raj kumar dua
1. Meeting dated 31st january and 2nd february 2018 where all the above points were placed with factual data/documents and addressed my concerns.
2. On 3rd february’18 an employee of ms motor world (Mr. Inder pal singh) spoke to me and post knowing all facts acknowledged the misdealing and misrepresentation of data/documentation which got done with me.
3. However post the discussion no one from ms motor world has come to me for any resolution.
Warm regards,
Narinder paul gupta
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