Maruti Suzuki India — Fraud/fake signature of customers done in your mandovi motors yelahanka and changes the said words again again and confused the c

Address:560064
Website:www.maruthisuzuki.in

Dear sir/madam i mohammad anas had booked an maruti suzuki alto k10 from your mandovi motors yelhanka showroom.. It was done just because of your sales executive giving alot of calls for booking the vehicle and once before just giving the cheque i had asked him about the cancellation he said i will give you a full refund in a week if you want to cancel it he said, i have never visited the showroom even once nor had a test driven the vehicle that guy just collected the cheque from me and the vehicle was booked u was shocked.. I got many complaints from my friend about the shock absorbers and suspensions so i called up the sales executive suman and told him to cancel the vehicle because i was not satisfied and wanted to buy kwid which is actually better when compared. Suddenly he was like its not possible it will take time this that an all he started..
Then later my account was credited with 1000/- deducted if i ask him about that he told i dont know company rules this that.
1) who had signed the booking form?
2) who had signed the cancellation form?
This mandovi motors is full of fraud cheats customer.
I request the concerned to please take a stern action againts this fake signature tricks and train up your staff to a good level to manage customers and be true and loyal to customer always..

Thankyou
Mohammad anas
[protected]
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I got a call from Maruthi Suzuki he assured me of a call back and solution for the complaint but no single call i got uptill now and he also assured me of action againts that staff.. totally waste dont trust these type of fake brands.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information