Maruti Suzuki India — Fraud/fake signature of customers done in your mandovi motors yelahanka and changes the said words again again and confused the c | |||||
Dear sir/madam i mohammad anas had booked an maruti suzuki alto k10 from your mandovi motors yelhanka showroom.. It was done just because of your sales executive giving alot of calls for booking the vehicle and once before just giving the cheque i had asked him about the cancellation he said i will give you a full refund in a week if you want to cancel it he said, i have never visited the showroom even once nor had a test driven the vehicle that guy just collected the cheque from me and the vehicle was booked u was shocked.. I got many complaints from my friend about the shock absorbers and suspensions so i called up the sales executive suman and told him to cancel the vehicle because i was not satisfied and wanted to buy kwid which is actually better when compared. Suddenly he was like its not possible it will take time this that an all he started.. Then later my account was credited with 1000/- deducted if i ask him about that he told i dont know company rules this that. 1) who had signed the booking form? 2) who had signed the cancellation form? This mandovi motors is full of fraud cheats customer. I request the concerned to please take a stern action againts this fake signature tricks and train up your staff to a good level to manage customers and be true and loyal to customer always.. Thankyou Mohammad anas [protected] Was this information helpful? | |||||
Maruti Suzuki India customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
I got a call from Maruthi Suzuki he assured me of a call back and solution for the complaint but no single call i got uptill now and he also assured me of action againts that staff.. totally waste dont trust these type of fake brands.
Reply
25%
Complaints
6886
Pending
0
Resolved
1707
+91 11 4678 1000 [New Delhi]
+91 22 2659 0478 [Mumbai]
+91 48 4408 8400 [Cochin]
1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070