I own a 2015 ertiga zdi with current odo reading as 100k km. I have been facing the infamous problem of hard shifting gears in my car. The issue first cropped up when the car was at about 50k km, the car simply refused to slot into 1st or 2nd gear. The car always required to stop completely to be able to shift to first while sometimes it would go from 3rd to 1st but not from 3rd to 2nd. However the issue got partially resolved when it was repaired at a mass, where they changed the synchronizer rings and charged 8k for that. After few months the issue again came up and now the same mass changed the clutch plate assembly with synchronizers and gave a bill of about 13k. Now the car ran fine for 6 months and the issue has recurred. Also the car has been serviced timely at authorised maruti service centers only.
This issue is a common problem in many maruti cars namely ertiga dzire swift etc and maruti, being the nation's top car manufacturer should rectify it without incurring any major expenses from consumer's side. Most people buy maruti for its affordable cost of maintenance and reliable cars. They should not breach this trust at any cost, especially in their loyal customers. Was this information helpful? | 
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