Maruti Suzuki India — ignis sigma car not released after repairing works -reg.

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I Purchased a Ignis Sigma Basic model on 30th April, 18 at Nexa Show room, Tirunelveli Tamilnadu, unfortunately the car had an accident during the 1st week of May'18, had damaged in the front side of the left corner within the temporary registration period. The very next day it was sent to the workshop through the proper intimation to Nexa as well as from the Insurance part . But, after that the was repaired after the expiry period gots over. While requested for releasing the car for registration and they have not released, said to pay the amount so that it will be returned. I requested, will return the car after the registration and I will wait till the payment released from the Insurance office and dropped a letter for the same to the nexa team about the commitment and informed the message to the concerned staff as well as their team . Even that it is not returned to me. Now the temporary registration got over and even the fine is to be pay for that to the RTO because of the delayed. Also, we have not registration documents on the day of purchase and the temporary papers was raised before 15days of purchase of car.

This is really a pathetic and have not received any good support from the team and shows there is no caring for customer.

Caring only at the time of purchasing a car.Pl. take proper action to clear the same and do the needful, in this regard.

M.Amalanathan -
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