Maruti Suzuki India — Improper response from the dealer concerning invoice for an accident car

Address:Kottayam, Kerala, 686028

Dear sir our​ maruti suzuki ritz vdi bs iv -
Diesel (Reg no: kl27-b-2626; chas no ma3fdeb1s00277023; eng no d13a1515655; dt o delivery 01/01/2011 from popular motors kottayam) met with an accident on 21st august, 2016 and assessed as total loss. The insurance office (Oriental insurance office) is asking for the invoice/actual price proof to claim the insurance. When we went to the dealer concerning this, we were responded to our shock that we​ are the 5th owner and since the manufacturing of the ritz model had been stopped it's impossible to trace the particulars. The proceedings are getting delayed. Kindly help us in this issue to get the actual price proof. Thank you.
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6887
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information