Maruti Suzuki India — Improper servicing causing damage

Address:2/98- Vadakudi mela street, Vadakarai (post), Tharangampadi(Taluk), Mayiladuthurai (Dist)

Dear sir,
Myself S.Balachandran. I given my Suzuki gixxer bike (TN 07 CJ 8970) for accidental repair on 24/04/2021 with Athvith Suzuki, Sholinganallur, chennai. They changed the entire setup of rear wheel and frame. They billed me around 32000/-Rs. After repairing my bike I faced lot of issues like (improper fixing of Air tube, battery replaced with old battery and so many things).I went around 5 times with many complaints about this service. Now I given my bike to one of my native service center, Mayilai Suzuki at mayiladuthurai dated on 04/06/2022 with some complaints (Rear wheel shaking). The service engineer told me, the rear wheel setup not fixing properly during assembling of the frame. Due to that lot of parts got damaged and lathe work need to be done. They now charging me for around 3200rs for servicing my bike. Because of this I am totally disappointed and got scared with Suzuki authorized service centres.

This problem not because of me, then why I need to pay my hard earning money again and again for the improper servicing of the people. Please suggest me the better way forward.

Initial service centre: Athvith Suzuki, Sholinganallur, Chennai

Current Service centre: Mayilai Suzuki, Mayiladuthurai

My contact details:

Name: S.Balachandran
Mobile: [protected]
Bike reg.No : TN07 CJ 8970

Thanks & Regards,
S.Balachandran
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