Maruti Suzuki India — Issue in headlight and suspension

Address:

Ahmedabad, Gujarat, 382481

Issue 1
Date 18 june 2017

We had given our car gj 01 rk 4558 to kataria automobiles, makarba, ahmedabad on 08 june 2017 for service and also there was a severe noise coming from the right side front suspension. Which i had informed the dealer at the time of giving the car for service and also at times when it was given earlier than 8 june. The problem did not resolve. Further, the car was again requested to visit the workshop on 16 june and was delivered back on 17 june. At that time, i was assured that we are keeping the car for 2 days to resolve the issue and after which you will not face any problem. I had also requested for checking the right front suspension, as the wear and tear of the tyre on that side was higher compared to the other 3 sides. Also, to my surprise, there is another sound from right side disc brake which has started from yesterday 19 june, 2017.

Issue 2
Date since november 2015 till date

I had informed the kataria officials and maruti regional representative on the headlight flickering issue many times. But the response was that it is normal and happens in all cars. I am pleased to inform you that technically this problem is not happening in the new shvs enables ciaz cars. Please understand if the headlight flicker happens due to compressor starts when the ac is on and also the other functionality get affected, it is not a normal sign. I do have a swift as well, where this kind of problem does not persist.

It is because of the alternator, the load is getting shifted on the battery which is causing headlight to flicker while on the move.

I hope that maruti is concerned about its customers and eventually is interested in providing a solution. As neither the workshop person nor the workshop manager take proper interest in vehicles and test them properly before handing over to customer. And every time false commitments are given.

It is when the customer starts driving, these things come to notice. I humbly request the maruti team to please look into both the issues.

Regards,

Ketan vaidya
0091 [protected]