| Address: | Gurgaon, Haryana, 122011 |
Dear Maruti,
I would like to bring to your notice that there is some issue with my Car Gear System which is not being able to be resolved.
When I bough the Car, the gear was working fine. But within 1 month, i.e. before first service the gear shifting from 2nd to 1st started creating issue. It was not like shifting to other gears. I reported it in the first service but they said it is like this only and there is no such issue. I insisted twice but since the problem was not so big, I came back.
But now the gear problem is increasing, 2nd to first is considerable now and sometimes gets stuck. Apart from this 3rd to 2nd has started to show the same issue. So, I raised complaint and visited the service center in wazirabad, gurgaon again. This time the issue was presented to the AGM there, Mr. Mukherjee. I admitted that the issue is there and instructed the senior engineer to get it resolved.
The issue was reduced by the service but never vanished. So, I came back with the issue to the AGM after 2 days. They this time showed me some new cars which had more or less the same issue. I was astonished to see this.
This means all Celerio Cars are having the gear shift issue which increases day by day like mine. This is serious concern and needs to be addressed by maruti immediately before something goes wrong with the gear box.
Hoping to see a response soon from you.
Thanks,
Harshit ([protected]) Was this information helpful? | 
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