Maruti Suzuki India — lack of commitment to the customers.

Address:

Maruti suzuki (Adarsha Automotives)..Chandrayangutta branch., Hyderabad, Telangana

Dear editor,

This is to seek your attention and help, also want to bring to your notice - my 1st visit to the adarsha automotives pvt ltd... Chandrayanagutta, was on 19th march 2019 to purchase breeza and exchange my current vehicle. My current vehicle (Volkswagon vento) was given a exchange value of 270000/- on negotiation is was agreed to 290000/-. On 29 march 2019;when i visited the showroom to book the vehicle to my surprise i was told the valuation of my current vehicle was wrongly communicated to me and now the value they quote after a long discussion with various people in the showroom is 160000/-. They have also accepted that it is completely their mistake that they have given me that price but now they are not ready to give me the price that they have offered me. I have videos of their acceptance which can be provided if required and i also have copy of the valuation sheet given to me. A difference of any thing around 10000 to 20000 can be considered but a difference of 100000/- is not acceptable. Attached are the valuation sheets of the vehicle.. Request you to please do the needful.

Regards
Sachinder sriramoju
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