Maruti Suzuki India — major issue with servicing | |||
I took my maruti sx4 mh12 fk4235 for few minor issues to kothari wheels hadapasar near ramwadi flyover. They done the reapir changed headlamps, contact coil and played with throtal body seetings to remove air bag indicator. With all this they introduced critical problem in my vehicle, ignition goes off even if driving at speed of 100 and then control goes. This issue was reported when first breakdown happened in front of gate of showroom (Kothari wheels hadapasar near ramwadi flyover), consultant assigned (Pandurang), branch manager jayesh j. Jagushte they took trial immediately and understood that there is problem and no further action taken till date. When i received feedback call i told this issue still no further action by kothari wheels hadapasar. Yesterday i took my vehicle to showroom and asked them to sort out the issue as they introduced this and earlier there was no issue at all. 1) why vehicle with fault handed over to me without trial (Trial taken once breakdown happened on road after issuing gate pass) 2) who is responsible for leaving such critical issue which can lead to major accident. 3) head lamp replacement is done but setting is wrong light goes to left side why this was not tested..? Considering above critical issues why maruti is not taking action against such dealers canceling dealership who made this as just money making business and they don’t bother of customer satisfaction. On top of this behaviour of branch manager was absolutely rude and don’t know how such people will generate business for maruti suzuki india through such dealer. Was this information helpful? | |||
Maruti Suzuki India customer support has been notified about the posted complaint. | |||
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