Maruti Suzuki India — major issue with servicing

Address:Pune, Maharashtra, 411028

I took my maruti sx4 mh12 fk4235 for few minor issues to kothari wheels hadapasar near ramwadi flyover. They done the reapir changed headlamps, contact coil and played with throtal body seetings to remove air bag indicator.

With all this they introduced critical problem in my vehicle, ignition goes off even if driving at speed of 100 and then control goes. This issue was reported when first breakdown happened in front of gate of showroom (Kothari wheels hadapasar near ramwadi flyover), consultant assigned (Pandurang), branch manager jayesh j. Jagushte they took trial immediately and understood that there is problem and no further action taken till date.

When i received feedback call i told this issue still no further action by kothari wheels hadapasar. Yesterday i took my vehicle to showroom and asked them to sort out the issue as they introduced this and earlier there was no issue at all.

1) why vehicle with fault handed over to me without trial (Trial taken once breakdown happened on road after issuing gate pass)
2) who is responsible for leaving such critical issue which can lead to major accident.
3) head lamp replacement is done but setting is wrong light goes to left side why this was not tested..?

Considering above critical issues why maruti is not taking action against such dealers canceling dealership who made this as just money making business and they don’t bother of customer satisfaction.

On top of this behaviour of branch manager was absolutely rude and don’t know how such people will generate business for maruti suzuki india through such dealer.
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information