| Address: | Satna, Madhya Pradesh, 485001 |
Iam from satna-madhya pradesh -485001. I have a ciaz zdi+ bought from city cars (A unit of agrawal motors) at satna, m. P. On december 2016. This complaint i am registering due to unprofessional behaviour & very pathetic repair service done by city cars service division at satna. My car was accidented on march 2016 from front section & when i gave them for complete repair of my car at service center of city cars they told me that car get slight heated on that time before repairing car sound, vibration&average are all very good. Now i told them to make a refresh service of my car & ask that every should perfect after repair. They told me every thing should as new don't worry sir. & then i told them to get the survey & claimed to insurance company because i have a zero debth claim insurance which means their is no extra cost comes in doing repair service only the d. O. Charge is applicable. After all they made a bill of 35000 rs extra charges after survey claim & after hot discussion they released my car after getting 7500 rs from me were as the claiming d, o. Charge is 13 or 1400 rs as i knew. Now comes in repairing category as i got my car & taken a trial their is lot of noice, vibration & average effect shown to me & i refer them to make this ok as the car is in previous condition & told them after changing such a lot things like head, volve & more other why the noice gets high & vibration in a cars as well average is also showing of 12 km/hr why is it that.&they have refuses me by giving answer that every thing ll' adjust automatically as u drive. By getting this answer i checked out from service center with my cars & after driving near by 1000 km their should not any thing happened although the same noice, vibration occuring & average is fluctuating either it comes 11.9 km/hr or some time 12.2 km/hr. Again i went for service of my car & told the same thing as previous & again they refer me the same answer. No one is their to handle it properly behaving as a unprofessional i am wrighting this complaint because i got frustrated by their unprofessional behaviour. After changing of head, volve & most of other parts why the noise, vibration& average of car is effected. My car is effected by doing their repair service. Kindly check in this matter otherwise i fill a complaint against this behaviour treated to a customer by ur car dealer. Dealer name - city cars (A unit of agrawal motors) district-satna, madhya pradesh-485001.
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