The incident was reported on 16th July. When I was returning home. Suddenly on highway . Sound came from the car and we stopped tye car on highway NH24 near patparganj. At that time engine was leaking from engine. We took the car with the help of RSA from insurance company. Where we meet with Mr deshraj who give us negative feedback. Stating car must be hitted with stone that the reason it happened. Post complete investigation over there we came to know . No accident appear and no dent appear near the engine area. Even though no dent on complete car. They told us that chamber has been burst. We asked the reason of so. How come in driven condition chamber can be burst. They told us that might be due to water. I asked him simple question. If maruti cars are not manufacture in such way that it can be drive in rainy season. Then what is the purpose of buying maruti cars. On this he said car was completely flooded in water. Again I asked him simple question. In Delhi we have not seen any such rain. And if the car was gone in water. How come engine started. It could sealed there in itself. It's completely The sign of not giving proper service yobtye customer. And hiding the fault of manufacturing defect. My car never went in to the water. And the same was examined at that time by their complete technical team available. And they said the same thing to us as well. At that time they made the statement. That we will send the mail to maruti and same will be rectified. But now today when I had a word with dearlship manager Mr. BALBIR. He said your engine is damaged due to water and that has to be bear by you and we will provide the cost by today eod.
My question is why wrong picture is been shared . No water went in the engine we are driving the car non-issue found earlier. And on roa driven car how come this can happen.
Looking forward for the support from maruti that they must look it personally and resolve the matter.
Else I need to go in consumer forum . Satingbhatbwe have been cheated by giving defective engine. Which is true.
My only request is to look it to it and resolve the issue.
One .ore thing. Dealership service advisors were asking me
Do you have insurance of engine protect. When my car is not get accident they why should I get it done through insurance. This is engine fault and that should be corrected by maruti only. Was this information helpful? | 
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