Maruti Suzuki India — Maruti Suzuki India Delay in New Vehicle delivery

Maruti Suzuki India — Maruti Suzuki India Delay in New Vehicle delivery - Maruti Brezza VXI

A aksa james from Chennai, Tamil Nadu Nov 3, 2022 Jan 13, 2023 This thread was updated on Jan 13, 2023

We have booked for Maruti Brezza VXI Red on August 8th 2022. We were told that vehicle will be delivered within 2 months. Its been 3 months now almost and there has been no update from the dealer. We contacted the salesperson and everytime responds to wait for 2 days. But then there's no update. We visited the showroom and asked for update and they promised to send out email to the maruti regional office. But again there's no update and no action has been taken. The only follow ups that have been done is till the booking, after vehicle is booked they have never contacted us and not given any sort o[censored]pdate. This totally is against what they say in the IVR when we call the Maruti. Booking number: PBK:22000502 Name: Acsah P James Dealer: MARUTI SUZUKI ARENA JAYABHERI, Gachibowli, Hyderabad, 500032 (attached the same) I kindly request the authority to look into the issue and help me with the resolution at the earliest. +1 photos Was this information helpful? No (0) Yes (1)
Maruti Suzuki India customer support has been notified about the posted complaint. Nov 10, 2022 Updated by aksa james There is still no update from the dealer. Please help at the earliest. Dec 08, 2022 Updated by aksa james There is still no update from the dealer. They keep saying there are no brezza vehicles or they will give update after few days. Its 1 month now i have placed this compliant on consumer forum, No update from anywhere. If there are no stock then they should have not taken the booking itself in the first place. This is like giving false commitment. If they were being honest, we could have gone for another vehicle before few months. Now its 5 months we are waiting for this car. Please take action. Dec 27, 2022 Updated by aksa james Vehicle has not yet delivered after 6 months. The dealer MARUTI SUZUKI ARENA JAYABHERI has not given any update to us for the past 6 months. Finally we have filled the form to cancel the booking on 23 december . Yet to receive the advance amount refund.
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Comments

HighLikeThor

from Nagaon, Assam

Jan 7, 2023

We booked Brezza ZXi MagmaGrey on 1st August 2022, no updates yet. 6 months due

Kailash Hanwat

Jan 13, 2023

I have booked Maruti Brezza ZXI AMT from Wonder car dealership, Pune on 21st July I was told that it can be delivered max in 3-4 months but it is now almost 6 months complete and still no update n delivery it can be extended further. Not sure why it is taking too much of time. It is really annoying OEM has too speed up manufacturing the units at least for the orders they received otherwise booking will be turned to cancel.

Please spread up the manufacturing.

Thanks!