Maruti Suzuki India — Maruti Suzuki India ERTIGA VXI CNG Deliver Delay by 6+ Months

Address:

Delhi, Haryana

I am Pankaj S. Thakur from Panvel (Maharashtra State).
I am Booked Maruti Suzuki Ertiga CNG variant from you authorized Dealer Simran Automobile-Panvel Branch on Dated 04.12.2021.

From booking now 6 months are completed, at the time of booking they said 16 to 20 weeks are waiting period now 6 months completed. many times i followed up with sales person on calls and at dealership personally visits. but the dealer did not proper coordinated with us, they did not have proper answer for when my car is coming.

They giving me Two offers- 1)If you have old car for exchange then we giving you priority for delivery of New car within week. 2)Another option for new Subscription basis policy for purchase a car their is also priority for delivery of New car within week.

so, I didn't know where is problem to taking delivery late for fresh booking of cars. Dealer have stock of cars for Subscription base policy and Exchange policy also then why not have stock for new car purchaser.

Please resolve the issue as soon as fast.
I am without any vehicle from long time and facing a lot of issues.
Please help in escalating this issue to Maruti or Competent management so that someone can hear my voice.

Thanks
Pankaj Thakur
Booking date - 04-Dec-2021
Ertiga VXI CNG White Color
email address - pankaj.[protected]@gmail.com