[Resolved]  Maruti Suzuki India — nexa ignis complaint

Address:Kottayam, Kerala, 686574

This is being the third time complaints are arises on my ignis, which is not even a year been old. Initially the boot indicator was prompting, and to diagnose the root cause i had to leave the car for 2 weeks with service centre in kottayam. After that boot lock got damages and was replaced. Right now for more than a month new warning prompt was throwing, "service start system" in mid console after stopping the ignition. It's being specified in the manual the cause could be car battery voltage and check with a service centre. I visited the indus service centre pala they told they can't figure out any issues and it would be better to diagnose the issue was prompting now. But they technicians mentioned they can't find any warning issues in their pc when connected to car. So i myself suggested to check battery water level and it was low than min and then they refilled it. Later i thought issue has been resolved it started again, this time for more clarity i visited nexa indus service centre kochi, even there also they checked with wiring and mentioned some coupling issue and i left with car but warning prompted again. So i had visit again the same kochi nexa service centre, this time i suggested let the car be there for 1 week and all i need is fix for it. After two days i rang them still they were not able to diagnose the problem. So they requested to take the car for a long drive but still they can't find. Why the technicians are inefficient or arrogant enough to ignore a customer problem? How could i suggest a new ignis car for my friends as from starting onwards trouble and even the service technician are inefficient. Atleast please do the needful at the earliest
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Dec 13, 2018
Complaint marked as Resolved 
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