Maruti Suzuki India — non entertainment of complaint just after service

Address:

Lucknow, Uttar Pradesh, 226010

Sir,
Recently my car up32eu9380 picked up for service by workshop of m/s anand motors at chinhat who dropped it as usual after service. While driving the car i noticed an unusual noise from engine box once i ignored but i feel it is due to some lose fitting in engine box i complaint to service manager who call at work shop and put a rubber piece under the broken plastic case. Which i feel broken in force opening of that case because my car was not making any noise in driving before service neither it reported by driver who pick up the car for service nor by any mechanic before service.

I told my complaint to the concerned person but after calling once they did not paid any attention. More over even after laps of about one month they did not took any feed back after service for which we were waiting and use to take in all our previous service.

I replaced my previous car (Maruti) by maruti only and after sale service was a prime factor in our decision and such a apathetic attitude is unexpected

I paid rs.5900/ for service it may have been done by much lesser amount by private service verdors if such level of service is required.
My openion about company and company's service will change positively if no attention is paid to my complaint.

Thank you

K. P. Singh
1/262, vikrant khand gomti nagar
Lucknow
Mob.[protected]