Maruti Suzuki India — Non submission of car key pertaining to maruti celerio bearing reg. no. ka-31 m 8836

Address:

Uttara Kannada, Karnataka

This is to inform you that mr.Narasimha venkatramana hegde had purchase maruti celerio bearing reg.No.Ka-31 m 8836 through sirsi (North kanara) maruti dealer r n s motors dated[protected] & the same was fainanced by kanara district co.Op.Bank, hulekal br.As a practice the dealer was supposed to handover the duplicate key of the vehicle to k.D.C.C. Bank, hulekal br.& the same was not been done till date. Now since the customer has cleared the loan he is demanding for the duplicate key which is not in our possession as stated above.Meantime the bank officials are in continues communication with the dealer but without getting a satisfactory reply.
Hence we request you to look in to the matter at the earliest at & resolve the customer grievance.
Thanking you.
Regards,
Bhagyalaxmi c.Hegde,
Br.Manager, k.D.C.C.Bank ltd., hulekal br.Hulekal. [protected]