| Address: | Oriental insurance sonipat Atlas Rd, Railway Quarters, Indira Colony, Sonipat, Haryana 131001 |
This is to inform you that we met with an accident in Baleno car HR10AG9558 model 2019 on 12 Dec 2021 at KMP expressway. There were some stones flattered on KMP expressway near kharkhoda and while passing the way our car got strongly hit by few stones due to which engine oil leaked down and our car stopped working. After this incident we immediately called crane service and got our Baleno car towed from the same point of the incidence and the crane dropped our car at Jagmohan motors near murthal road. We have a valid Crane Tow Bill with invoice number.
We had our car insurance through Oriental insurance company so we raised a claim and the Oriental Insurance surveyer came on 15 Dec 2021 to jagmohan motors agency to check the car status. Since that day we have not received any communication about insurance approval from Oriental insurance company
This is very unprofessional behaviour of the company.
We are very disappointed through Nexa company and oriental insurance company that our matter is not brought and catered since last 21 days.
It is very clear that this is an accident as we have supporting documents and we should get the approval asap.
We are regularly taking follow ups from oriental insurance company but there is no response till now.
Attached are oriental insurance copy, crane service bill, Car RC and claim form.
Please look into this matter urgently and get the resolution asap.
We are Maruti customer since last 20 yrs and have not bought cars from any other company. We believe in your service, kindly acknowledge and take quick and necessary action on this matter.
car details:
car model New Balino delta petrol
car no HR10AG9558
chassis no MA3EWB22SKB638954
Accident on 12Dec, 2021
dealer maruti (Where car drop for insurance claim) JAGMOHAN AUTOMOTIVES PVT. LTD. SONIPAT, MURTHAL ROAD, NEAR SHUBHAM GARDEN, HARYANA
estimation date:14dec, 2021
estimation no:E14042627
insurance claim company -oriental insurance Sonipat
address Atlas Rd, Railway Quarters, Indira Colony, Sonipat, Haryana 131001
policy no 215700/31/2021/MI/204637
claim no: 215700/31/2022/MI/38703
Regards,
LAtika Wadhwa
[protected], [protected]
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