Maruti Suzuki India — Poor Delivery

Address:

Mahalaxmi Automotive, FC road, Shivaji Nagar, Pune, Maharashtra

I had booked a Swift ZXi-AGS orange colour on 7thDec21. Delivery commitment was 4-6 weeks. Dealer booked order by saying to deliver in 4 weeks. However after strong follow up they gave a despatch date of 25thJan22 saying delays due to COVID. This delivery date also failed. The matter was escalated to Maruti Suzuki regional office. They simply moved the delivery to 15thMar22 (again no strong commitment to this as well) or mentioned we can choose to cancel on 27thJan22 saying chip shortage. The COVID and chip issue was present while we booked and has been continuing. Understand few days here and there but how can some one double the delivery period. This shows they are misguiding consumers thus not allowing them to take a informed right decision at the point of booking.