| Address: | 20/39, Noworji Road, Chetpet, chennai | | Website: | Maruti Service center, Arumbakkam, Chennai |
We bought Baleno car in March 2021. Buy May NEXA arranged for the free 1st service even though it would have traveled less than 200 km.
Due to Covid we avoid going around. Being a doctor I take the car to the hospital which is less than 10 km per day.
Few days back my wife went and bought 2 sacs of fertiliser bags nearly 50 Kgs. While sitting on the left side of the back seat, our driver noticed a dragging sound which he felt is due to suspender touching the ground when going over speed breaker and pot holes.
Nexa informed Maruti service center at Arumbakkam, Chennai, when the Manager Mr. Nagaraj wanted re-inspection by his team. Mr. Ramu came and checked 2 days baack. When I contacted Mr. Nagaraj, he said he would be discussing with ????.
Mr. Nagaraj will be very busy gentleman who is busy with varity of work. But to return the call and inform the customer should also be his priority. I wonder were is the problem.
I have been associated with Maruti since nearly 3 decade but it not phase this sort of behavior. Is it that Mr. Nagarajan wants me to personally drive to Maruti service center Arumbakkam, I don't understand. I am a senior citizen and expect some amount of consideration though one will argue that how come he goes to the Hospital!!!
Dr. P.Balasundaram
20/39, Nowroji Road
Chetpet, Chennai-600031
Mobile:- +91 [protected]
Please organise and solve the problem.
Looking forward for a positive response
Balasundaram Was this information helpful? | 
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