Maruti Suzuki India — Poor sales dealing for wagon r car

Address:Rewari, Haryana

Dear sir,

Before several day i want a new car for my brother. So, i can search & compare some car on internet by price, quality, service, comfort & convenience and finally i make my mind on maruti wagon-r vxi modal.
On monday (26-july-2017) i call at your sale point in rewari m/s dinco motor on these no.[protected]Given on your official website of msil) call pickup on reception and she say our ts (Mr. Harish yadav [protected]) call back to you. After 15 min he call & i give a query for maruti wagon-r vxi modal silver colour then he say sir, give me some time for checking availability of these modal in our stock then i call you again. Near by 12:30 am i receive a call from m/s dinco motors by his sales executive (Mr. Tushar yadav [protected]) and confirm wagon-r vxi modal silver colour is available in ready stock and discuss for price and other charge given basic price rs. 438537 insurance rs. 19194 trc rs. 850 & number plate rs 700 and we give a discount of rs 30000 and after some time he increase discount by give additional discount of rs. 5000 on these vehicle after all discussion i say i discuss with my brother then i confirm my booking and take delivery on 28-july-2017. Within 2 hour we all prepare our mind on given net price rs 424281/- and call to mr. Tushar yadav for confirm my order he give call to mr. Harish yadav (Ts). He completely refuse for that price will completely wrong given by our sales executive actual price of these modal is basic price 442361/- insurance rs 19336/- trc rs. 850/- and number plate rs 700/- and we give only discount of rs 30000. I say before 2 hour he able to confirm order on that price he ans. Me mr. Tushar is recently join the company and he give price of vxi white colour varient (Sir, mr. Tushar confirm silver varient is ready in stock and discuss price for these modal how it can be possible he give me wrong price because i read on your website all sales staff will be professionally trained by company for selling his product & service)
Sir, after watching these episode please explain how i can trust on msil service or i can shift on other brand for better service.
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information