Maruti Suzuki India — poor service and misguide

I purchase maruti-swift lxi (Hr30r5237) on 14/04/2017 from vipul motors faridabad. I heard about maruti like its very good and trustable. But i am very dis-appointed and its my mistake to buy maruti. You cheated with your customer. You provide me insurance of 'the new india assurance co ltd' the worst company. I don't know how can you sell this type of poor insurance service to your customer. My policy no is ([protected]) its a 0depth insurance. My car was damaged (Front-back bumper, 1 fog lamp and 1 side mirror). I visit your centre saraswati automobiles faridabad. I give them my car on 9th oct 2017. Your surveyor visited and didn't approve anything accept repair front bumper and side mirror. And they take 2 days to pass that claim. I talk to surveyor (Mr rajiv singla), he don't have etiquettes how to behave with customer, he literally misbehave. He used this type of lines like its gov company and its process is like that we don't have online process we can't do anything he ask me to give a written letter that its my 1st claim otherwise will not approve my claim. I was at gurgaon at my office but i specially goes at saraswati to write that silly letter. But still he didn't give me full coverage he left my back bumper of cost 5000 approx and not side touch with front bumper. After all of this i again request him to give d. O. So it takes 1 week for (Front bumper, 1 fog-lamp and 1 side mirror) and i pay 1100 rs after all of that.
Your saraswati maruti agents also misguide me i ask about the price of side mirror many times they told me price is about 4 to 5000 but in bill it was about 1500. I didn't take back bumper because of it and also not satisfy with what they repair. Same i ask about to change my fog lamp at vipul motors they told me we can change both lamp, we don't have option of changing single. But now saraswati change only my single lamp. So i am very dis-appointed and feeling regret to buy maruti for selling worst insurance and your agent misguide the customer. I didn't go for maruti in future and never suggest anyone for that. I will also give this complaint to gov forum. You cheat your customer.
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    +91 11 4678 1000 [New Delhi]
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    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
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