| Address: | Mandi Himachal Pradesh |
I changed my car(Maruti A Star VXI) windshield in the month of October 2021 in Bhagwati Automobiles Sauli Khad. Mandi, Distt. Mandi Himachal Pradesh. I park my vehicle in garage, few days before when I drive my car in heavy rain and in next day I saw water under foot mat of my car, I visit to Bhagwati Automobiles, Sauli Khad Mandi where I change my car windshield in Oct. 2021, they check windshield and told me that windshield is not proper fixed and there is a leakage through windshield and it is again fixed and you have to pay Rs. 2000/- as fixing charges. I refuse to pay Rs. 2000/- as fixing charges because it is their negligence that in the first time they did not fix the windshield in a proper way. But they refused to fix the windshield without charges. This is very poor service of Bhagwati Automobiles, a Maruti authorized service centre, first of all they did not do their service properly and harassed their customer. So, solve this issue, I want to fix the windshield again without paying fixing charges of Rs. 2000/- .I misplaced invoice copy and job slip. Kindly solve this problem as soon as possible because it is not possible to drive my car in rain because there is too much leakage through the windshield.
I visited Bhagwati Automobiles Sauli Khad, Mandi as discussed with Customer Care Maruti Service Panchkula[protected] but my issue of fixing charges of Rs.2000/- is not solved. They charged Rs.1650/- as fixing charges. I also contacted to customer care Pnchkula on[protected] this no. But my problem is not solved. First of all Bhagwati Automobile did not properly fixed windshield of my car that causes damage to my inner portion of my car due to leakage from heavy rain water through windshield. I contacted Maruti Customer Care and Bhagwati Automobile but they did not waved of fixing charges. This is very poor service of Maruti authorized service center.
Karun Sharma
Mandi, Himachal Pradesh Was this information helpful? | 
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