Maruti Suzuki India — product issue in ciaz

Address:Jaipur, Jaipur, Rajasthan, 302012

I have purchased new ciaz alpha on 31st may 2019. On 9th august one of the tyre get defective (Bubbles from outer side). When i was go nexa service centre, they told me to call to tyre complaint instead of raising complaint by nexa. I have raised compliant for the same. When engineer has came for inspection, he rejected the claim and told to nexa team that tyre was run on low pressure. (How he was told when we was not tested on any equipment and told when physical inspection). This time i have paid rs 2000 and next replace the type. Again on 27th agust another front tyre occur same issue (One bubble) and again nexa team told me the same as previous.
Why again and again tyre was damage (It's product issue) not other issue. I
So please i want to change all the tyres of car.. If any tyre was damage during the running condition and i will met with accident. Who will be responsible for the same?. This serious co ncern. Please look into and take immediate action.
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Aug 29, 2019
Updated by Mann Gupta
Manish Gupta -[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6887
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information