Maruti Suzuki India — Reg :- Exchange car sold without delivery of new car & without my permission

Address:Manraj Motors Jalgaon

Respected sir / madam
I booked an Maruti swift on 6/7/2020 at Manraj Motors Jalgaon with old car exchange i get waiting of 30 days which is over on 4/8/2020 for this i contact dealer he tells more waiting period of 15 days.
For this i visited showroom today 5/8/2020 for my old car because in other showroom i will getting car in stock. I also tells all about other showroom stock on 30/7/2020 & request them to arrange the car from other showroom but they didn't do anything also I ask them about that when they will give delivery of my car and also to return my old car to me.. but they just do obstruction for purchasing new car from other showroom... But they tell me that my old car sold without informing me also without delivery of new car... i ask them about delivery of new car because all exchange process is only against delivery of new car but showroom Executive, customer care manager, sales manager also sales general manager not support me they didn't give proper answer and also very rude behavior and said that they will think about delivery of new car i ask about delivery date but they not give proper answer this is only for just harassment of me... Only obsturct for me indirectly pressurized me to buy car only from Manraj Motors Jalgaon Not from other showroom and rather they not delivering my new car...
This is such a rude behavior of showroom because I didn't get my car and they sold my car without delivery of new car... This means they treat customer as per their own decision there is no value of customer. Just harassing me...
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Maruti Suzuki India customer support has been notified about the posted complaint.
Sep 05, 2020
Updated by srahate2
After the period of 20 days there is no response so kindly resolve my issue as soon as possible
Sep 15, 2020
Updated by srahate2
After period of 40 days I did not received any resolution
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