Maruti Suzuki India — Regarding new car damaged at delivery time

Address:Theni dist meenatchi maruthi dealer in tamilnadu

I booked Swift dezire vxi car on 23rd April at Meenakshi Maruti in Theni. I have given the invoice no 7/VSL/21000037 date 304.21 for the car. The car has come to Theni show room. I have paid the total amount for the car as insurance and RDO registration fees of Rs. 825000 on 19th May. insurance taken at 24.6.21 ( Premium Receipt
The premium for your Maruti Insurance Broking Policy No. 3311/00504958/000/00 has been received.
Insured Name: CHINNARAJ A
Model: D'ZIRE
Premium: Rs. 30131
Mode: EFT)
I was told to take the car on May 29 but to this day the car has not been given to me. If I go and ask there is no correct answer.

The insurance did not register at the rdo office. I was asked several times if the month of Audi was coming and they asked me to take it without registering today and go to the temple to perform pooja and take it home. So I went to Theni Meenakshi show room with my family, The car for delivery had a rat bite, a broken left side bender, and was parked outside dirty without even doing a water wash. We don't want to take delivery of a car damaged by a rat bite, I was anxious to take the car. If you ask the sales manager, it's easy for a car to have something like this one car. Please cancel my order or booking a new car immediately..pls rectify this problm sir..

A.chinnaraj
[protected]
Theni

Photo atteched
click at delivery time
and all case receipt
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Maruti Suzuki India customer support has been notified about the posted complaint.
Jul 17, 2021
Updated by A.chinnaraj
i booked Swift dezire vxi car on 23rd April at Meenakshi Maruti in Theni. I have given the invoice no 7/VSL/21000037 date 304.21 for the car. The car has come to Theni show room. I have paid the total amount for the car as insurance and RDO registration fees of Rs. 825000 on 19th May. insurance taken at 24.6.21 ( Premium Receipt
The premium for your Maruti Insurance Broking Policy No. 3311/00504958/000/00 has been received.
Insured Name: CHINNARAJ A
Model: D'ZIRE
Premium: Rs. 30131
Mode: EFT)
I was told to take the car on May 29 but to this day the car has not been given to me. If I go and ask there is no correct answer.

The insurance did not register at the rdo office. I was asked several times if the month of Audi was coming and they asked me to take it without registering today and go to the temple to perform pooja and take it home. So I went to Theni Meenakshi show room with my family, The car for delivery had a rat bite, a broken left side bender, and was parked outside dirty without even doing a water wash. We don't want to take delivery of a car damaged by a rat bite, I was anxious to take the car. If you ask the sales manager, it's easy for a car to have something like this one car. Please cancel my order or booking a new car immediately..pls rectify this problm sir..

A.chinnaraj
[protected]
Theni

Photo atteched
click at delivery time
and all case receipt

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