Maruti Suzuki India — Regarding Worst Experience

Address:143001

Nexa
Nyc Showroom
Nyc Infrastructure
Ny dressing of the ppl handling us


Still they r lyk they are dealing with us like we r stupids and .


Gone for the research of Baleno.

Nobody entertained like i m just seeing the CAR. As i was on Bike nobody came to me and nobody even told me the features of Car..


is this compulsory to come on CAR to buy a car?
Cant a person buy his car dis way.


Fine It was okay...

i gave registration amount and got the registration of d car and the person dealing was dealing like he is doing some EHSAAN on me by doing registration.


Again it was tolerated.

i got a call frm d executive to do all the loan word. I was asked to reach branch for signature n all. before going to d bank Nexa showroom financial advisor suggested i told him dat i can manage to get the loan work by my end by reaching my nearest branch bt he said sir no issues all d work will be done by us u just hav to reach branch once.

I said fine.
i reached d branch and did all the things NEXA employee told me.

Then after one day d guy gave me d call and said ur car is ready for delivery. I said which time i shud come to take delivery started from 10.00 a.m and till 5.00 p.m he was saying only 30 mins.

then after i shouted at him what u ppl r doing n i m coming now.

at 5.00 i left my place to get d car. Then after 5 mins i recieved a call from the guy who handles finance. he said sir pls do carry the Senction letter from the bank. Which was again his duty to get all the work done because he was d person who told me sir i will handle all. Then i said i m near to NEXA nw.

He irritated by saying sir u have to carry that letter by urself by reaching d branch of bank.


then i called the other guy handling my car n he said sir u have to carry d letter along with u. i said i m near to NEXA. then he said okay sir we will manage.


it was also fyn.


At d time of delivery the guy handling my car delivery gave me d keys and all and when i asked about 2nd key.. he said we will give it at the time of RC generated.

i wasnt aware why he didnt gave me d key. I just took d key and came back home with d car.

Next day my frnds told me that he cant keep ur 2nd key as u have did all the formalities.


and again i gave call to d guy handling my delivery. and asked about the 2nd key and Invoice which he didnt gave me .

so he said he will give these things to me d day i gave call but still after 5 days he was saying same thing today today n today.,


After giving call to NEXA showroom they provided me d key and invoice.


Dealing Person
Harpreet Singh
Man handling Loan
Sourabh


Nexa Amritsar
Car Baleno
Mobile No.
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information