I had booked a WagonR car with AadhiMaruti, Coimbatore on 23rd August 2021 by paying an initial amount of Rs.10, 000 and within a couple of days I paid the entire amount and sold my old car to them as I was promised a delivery within a week. Although the WagonR is ready, it cannot be registered as there is a discrepancy in the weight mentioned by Maruti (attaching the photos). I made the full payment by taking a loan for which I will have to pay interest, and the old car is also sold and taken by them. I now stand at a position where my money is gone, the old vehicle is gone and the new car cannot be delivered, all due to your negligence. I regret having invested in Maruti as there are better cars available at better prices and yet we went ahead, trusting your service. I am extremely disappointed by the negligence, as even if it gets signed by the RTO I will face an issue later when I decide to sell it.
I hope to hear from you soon with the right solution and action being taken.
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