Maruti Suzuki India — S cross low fuel efficiency/ low average

Address:

Indore, Madhya Pradesh, 452010

We have purchased one no 1.3 alpha chasis no. Ma3fneb1isoo122472 engine no. 5218939 on 17/03/2016 from nexa ocean motors indore vide their invoice no. Nexa/march/15-16/069/sales dtd 17/03/2016. After getting this vehicle we are complaining repeatedly that vehicle is giving fuel efficiency/average between 12 to 14.5 km per ltrs. Based on dealers request we have sent vehicle 3 times to their service station but no improvement and even not getting any satisfactory reply. With this mail we request you to please look into the matter very seriously and take necessary action to set right the average as assured in your product catalogue with in a week time, else no option will be left with us except to handover vehicle to your dealer against refund of money paid by us/our banker. We are not at all interested to use this vehicle further more on existing conditions.