Address: | New Delhi, Delhi, 110059 |
Hi,
This is to bring into your notice that my experience with Maruti is as bad as anything, something which is difficult to explain as you don't expect such a behavior and service from a reputed company like Maruti.
I bought a new Maruti Swift Dzire few months back and i was promised that you will convert my vehicle into a commercial number and i did all the required formalities from my end but nothing was done from your end and eventually you informed that the process can't be completed due to some reasons.
I still remained polite and said that i am happy with my car you now just convert it into a private number to this an executive replied that i need to pay RS 15000 more for the cancellation of my commercial vehicle request. Sorry but this is not done, I have already paid you the amount initially. Please throw some light on this issue as your customer care number is useless and the people working there doesn't want to solve any queries but harass people.
Please resolve this issue in 24 hours else i will have to use social networking sites as a medium to tell the world how you guys are working
Awaiting for a reply.
Regards,
Vaseel Ahmed
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