Maruti Suzuki India — Service air conditioner smell

Address:

Coimbatore, Tamil Nadu, 641103

I sent my maruthi swift desire for service at aathi maruthi coimbatore for following complaints:
There was bad smell from the air conditioner due to rats got killed inside. When the car was returned after service we could find the same problem of bad smell coming still from the a/c. When i contacted the service people they said the problem was rectified and did not attend the call later.
Then i sent my maruthi swift desire for service at abt coimbatore (Puliankulam branch) for the same problem.
I told the supervisor that the car was sent for service for the same problem to aathi maruthi (Ondiputhur) also. When the supervisor took the vehicle he assured of cleaning the air conditioner and fully rectify the problem.
He also told that the oil has to be changed. But i was not interested in changing the oil. But as the supervisor insisted i agreed and told him that i am giving the vehicle for service only for removing the bad smell but not for any other work. Because there was no other complaint in my car.
But this time also when the car was returned after service we could find the same problem of bad smell coming still from the a/c existing.
I was not satisfied and asked the supervisor about this. But did not give correct answer and the supervisor is trying to only avoid us. I am really disappointed with the service people after spending more than rs 15000/
I am really annoyed and unhappy that aathi maruthi and abt maruthi service coimbatore are highly untrustworthy and writing this mail to you for corrective measures.
Thank you,
Dr r sukumar,
Coimbatore
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