Maruti Suzuki India — Service and fraud

Address:

Rukmani showroom, Dewas road ,ujjain, madhya pradesh

Good day

My name Yash Agrawal i had an accident in November 2020 i put my car on showroom for claim after approx. 2 months insuranse company and showroom decided that my car will go in total loss.
I accept it have no other choice
Then showroom demand estimate preparation cost also they told they will take 500 ₹ per day parking upto the time insurance company not take the car from showroom insuranse company told me it will take 15-20 days minimum
So they suggest me better to keep car at your own home showroom give me car the car tires and remaining broken items are inside the car the door locks are not working so they lash it through some rope
They also charge me estimate making amount and take my signature on receipt of car handover

When insuranse company come to take car they say lot of spare parts are missing from your car now we will cut money from your claim

Total claim my car if value is 2.7 L
The spare parts showroom remove from my car as per insuranse company its cost 1.2 L

Insuranse company have car picture which was taken by surveyor so they are correct car music system EFC center console etc items missing

Maruti showroom when i talk about same they say we already handover and we have receipt with your signature

Sir i am not a mechanic after such a big accident when i submitted car i was in big shock not see all details what break what good also at the time of delivery i see ok tires they keep but inside car how can i see or check

At the time of taking car the doors are lashed by rope inside they put car rims tires and broken plastic parts

I am racing big trouble

Later on i found Few days before my car same incident happen with some other customer also they also found same parts are missing from car but as his car is on showroom only

After big conversation and pressure showroom ready to give that parts

In my case they just bluntly replying me
We have receipt with your sign of car delivered

Please help me
They ate doing this fraud with many customers

Rukmani Maruti showroom ujjain

Thanks in advance

Yash Agrawal