Maruti Suzuki India — service standards

Address:

Raigad, Maharashtra, 410210

Dl2cav9532
Suzuki ciaz zdi+ shvs
Kamal saklani
Service at : autovista taloja

Issue: cheating

I have been charged 21k for car service and the invoice and job card doesnt give any breakup of the cost. Whats more car wasn't even cleaned from inside for which i raised the issue to the gm who was least bothered to even ackonwledge the issue. Have sent mail to auto vista 5days back on 14th april 2018 at 13:27 no one have contacted me yet!

When car was delivered way beyond the delivery time commited my audio video system was locked for which the gm visited and made me stand on the road at the middle of the road as he wasnt aware of procedures to rectify the issue. After hit and trial he was able to do the same wasting my time along with family for approx 1hour.

Attached are the bills and images of my car. Car perfume was kept in the car and was charged for the same which i never requested. I was told that break shoe, some hybrid belt etc were changed which i am not sure were actually done as my break are making noise. Car average has gone down.

Feel cheated and regret the decision of buying maruti suzuki vehicle. Will ensure i approach the consumer court and do what ever i can on social media to screw these service standards fro autovista..