[Resolved]  Maruti Suzuki India — Tyre Burst Due to Bad Suspension and underinflation by MASS Service person

Address:360311
Website:Maruti Suzuki

I Have Baleno car purchased on 30/11/2015 car is having tractor like susspension even on rcc roads, In every free service i tried to rais a complain about suspension but every time they refused that it's okay, In my third free service again raised suspension issue in resolution service person redused air pressure of tyre the car was serviced at 6414 kms and tyre cracked in side wall due to low air pressure at 6460 kms it's been more than 3 months no one looks after, even i complained to Nexa too they are closing complains without any kind of intimation and showing they are on dealers side. Current meter reading of my car is 6600 kms almost driven 150 kms on spare wheel, complain no- NX[protected] DT.15/03/2017 and again complained with complain no-NX[protected] still no response from company.
I Lost my tyre, apollo rejected warranty claim with the reason impact or under inflation, an average tyre should go around 40k kms minimum but mine cracked on 6414 kms . I tried to repair the puncture but still it's unable to hold air pressure it's non repairable puncture where on apollo site it shows tyre can be replaced if non repairable puncture but no one cares.
IT feel creepy after spending more than 8.5 lakhs for so called premium car with tractor like suspension and every time beg for services for which we have already paid mopney.
I want proper resolution as early as possible if they are not able to provide proper resolution i don't belive on their so called services and i want my money around 10k INR. of extended warranty certificate back and ready to submit warranty certificate back to Maruti Suzuki .
They do not give reply or resolution on calls mails tweeter or at any local service center.
And already they have given a lower rated tyre as a spare wheel other than mentioned in Car brochure I don't have any problem if they give steel rim as spare wheel but it shoud be of R16 as mentioned in Car specs Not Of R 15.
Was this information helpful?
No (0)
Yes (0)
Mar 31, 2017
Complaint marked as Resolved 
Still they had done nothing no calls, No mails Nothing they just ate my hardly earned money. complain is still pending no resolution. Beware Of NEXA It's 31/03/2017 and still no resolution
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information