Maruti Suzuki India — unethical business by the dewars garage

Address:

Meera Apartment , Flat 2B , Sardarpara, Kaikhali, Kolkata, West Bengal, 700052

I have purchased a swift dzire tour - commercial car from deewar's garage last year 2018 21st june. Sales person mr mridul chakraborty took the responsibility to make my permit & all related papers. But still after one year in 2019, he was not able to deliver the same. Every day he is giving new stories like rto had lost your paper, rto transferred, board meeting will happen. This entire thing is happening under cover by molly kullavi, she is the sales head of deewars garage salt lake sec v. Mridul chakraborty took all money in cash. They are giving me trouble since the beginning, they sold me a damaged car. Immediately i had escalated then they had changed the dumper & other things.

Please look into this matter or else send someone as vigilance to see what is happening to meet sales target.