| Address: | Thane, Maharashtra, 421204 | | Website: | www.marutisuzuki.com |
My sister purchased wagon r lxi cng (O) - from automotive manufacturers dealer based in dombivli on 24th november and right from there the power steering was so hard. When i called the sales guy satyajit he said it will get solved automatically once your vehicle runs for long kilometeres. I given three times for this one issue in last five months to get it solved to automotive and all time they said its solved seems without doing anything. I am asking for the reports which clearly mention what they did?
One day in night i was coming from office and on 3rd gear it started giving jerk clutch and gear was hard and power steering too was hard might be some defect there but maruti (Aman sharma) is saying there is no such issue we tested. Then the hell submit us the report. Why it is not sent to us?
We are also getting less mileage and they says on cng without ac its 31-32 km/kg and on petrol its 21 km/pl. I asked for report and they are calling me to show this on some device. They say report can't be generated with that device. It means we should just reach service center in a month once-twice for repair and testing. It's new vehicle sir. Let me connect with ceo of maruti to get a answer on this. My life is not that to put on risk driving such defect piece.
Yesterday in night after i come from office around 11:pm i notice some leakage on bottom side of wagon r. Reported this and they again asking to check and will repair it if problem there. This is just non-sense.in new vehicle in weeks we face such issues.
I am asking to send me all reports of your testing and give me confirmation that its a new vehicle with no defect, mileage is as confirmed in mail and call, there is no technical issues.
Guys please dont trust any sales guy for their words and buy carefully wagon r cng model. I am just sad for why we gone and purchased maruti vehicle. And struggling now. So decided to file a case if they are not providing us a replacement vehcile tested. Tesing qa certificate also please send for this vehicle mh05dh6021 asap. That it was tested before delivery.
Thanks,
Yogesh pandey Was this information helpful? | 
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