On dated 11.11.22 I bring my wagon r car no. HR51CB33XX93 to nexa center on address bva auto, 2j/ 53-54, nh-2, block a, new industrial twp 2, new industrial twp, faridabad. while test drive I had been informed that jumping rod bush and caliber pin wear out. I had ask them to repair in warranty, however they intimated that warranty was expired on 07.11.22 and these defects not covered in warranty,
I got delivery of this car on dated 12.11.20 than expiry should be on 11.11.22 midnight. I wasn't able to convenience as SA stick on the paper with them. noise of jumping rod bus and caliber pin was audible during previous service on 20k km, however that time SA told me this is usual noise and no need to worry which on later during 30k km become louder. now please clarify following
1. when delivery of my car was on dated 13.11.20 than how expiry would be on 07.11.22
2. is this usual defect in car that such vital part which required intensive labor job wear out in just 30k (or 20k km)
3. Does these parts not covered under warranty? whereas entire suspensions chassis has to brought down to repair that.
4. what should nowI to do, live with that noise or repair it thru my purse?
The surprising part is warranty time period which have to expire on 12.11.22 than how that got expire 5 days before the date of expiry.
IS THIS STANDARD NORM SET THAT WARRANTY GET VOID AS PER CONVENIENCE OF WORKSHOP? OR THIS
Most annoying part is I did repair from other reputed garage where mechanic is holding 30+ years' experience and he told me only caliber pin for both wheels wear out not jumping rod bushes. and after replacing caliber pins there is no sound audible.
IS THIS STANDARD PRACTICE THAT PART WHICH IS PERFECTLY OK ASKED CUSTOMER TO REPLACE?
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