Maruti Suzuki India — Wheel bearing damage after servicing

Mail dropped to Maruti and service center AM autombiles, Lawrance road, delhi

Just to further update you on this that yesterday I received the vehicle no DL-8CH 9474 from AM automobiles without resolving the noise problem that was coming from wheel bearing and only solution they provide us to replace it.
At the time of servicing when handed over the vehicle on 5th SEPT'21 there was not that much loud noise but after servicing the noise was not bearable and it looks like you are driving tractor or motorcycle.
This is purely the fault of mechanic and due to casual approach, not resolve the sound problem. As per AM automobiles service executive Mr. Rathi and Mr Ravi they all are saying please replace the wheel bearing which costing around 9000/-, why would I change the bearing as initially there was not that much sound.
Today, I got the wheel beering hub replaced ( for just 1050/- including labour & partf) from local mechanic, though he told me that someone has opened your beering as well and problem got resolved, looks like AM automobiles executives are not competent enough to provide the correct cost of any spare part.
Kindly refer attached pics of new wheel beering & the old one.
I therefore requested you to get my some amount refunded as it clearly the fault from from service center end my wheel beering got damaged and there was tremendous amount of noise coming from wheel beering after the servicing.

Regards
Paresh Komal
+91-[protected]

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On Thu, Sep 9, 2021 at 7:14 PM Paresh Komal wrote:

Ms AM Automobiles/ Maruti Suzuki,

I am very much disappointed with the services this time as well, everytime service executive told me that spare parts are not available and they need to order it, the same case was there when the servicing done on 30th November 21.

Though my break pad got replaced and I have to left my vehicle no DL8CH9474 in workshop for 2 days.

I received my vehicle after servicing yesterday evening 5:45 PM, but when I went for office today morning there was more noise coming from it (bearing) and I informed to service executive Mr Ravi and after checked saying as break pad got replaced that's the reason more noise is coming from your vehicle which is very strange.

The concern here is why it was not tested properly before handed over to me.

Please sort out the issue especially the noise which is coming from my vehicle as it was not coming initially upto that level and please ensure your service center will never call me again for the due service.