Maruti Suzuki — It is 8th week I purchased my car but still did not received my registration and about the poor after sale service of Maruri

Dear Sir, I am purchased a Maruti Alto 8000 vxi on april 15, 2015 from Starbrust, Ranaghat, but till today I have not received my registration. usually the CF completes between 7 to 10 days and thereafter the owner receives the registration in another 7 to 10 days. But in my case I received CF more than a month later on May 18, 2015 and still waiting for the registration. This is unbearable for me. I tried to reach Mr. Subhajit Das, the broker to know the updates but he is not cooperative enough to feel trusted. After dialing his number so many times (more than 30 times) he only picks up once or twice. His explanation to my situation is also wired. He said company did not paid to their agent dealing with the registrations, so its getting delayed. Why should a customer get penalized for the fault of the Company? Can you please explain it to me. I thought Maruti is a trusted brand and customer will be treated to their satisfaction. My opinion getting changed from the day one itself when I had to wait for 8 hours to get my car r ea dy. i was promised to get my car at 10:30 AM but received at 6:00 PM. Totally unexpected from a company like yours. With all bad experience I had, I want categorical answer of the followings, 1. When I will get my car registration? 2. Why your company broker does not reply on call? If it is not his concern duty, then why your company did not inform me the concern person of contact to me ? 3. Why you promise to deliver a ready car at 10:30AM when you were unable to assemble it before 6:00PM. Hope this letter do not require to be sent 50 times to get an answer from you side. Regards,
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