Maruti Suzuki — Kapico motors - car delivery

Address:

Chennai, Tamil Nadu, 600094

Dear Sir, I have booked maruti swift dezire VDI last year 18.12.2015. we have got bank approval for bank loan and credited to Kapico account on 23.12.2015 and submitted other relevant documents. one of Sales executive Mr.Ramakrishnan asked for Form 20 and the same was submitted on 4.01.16. later he said one more seal required and one more copy of form 20. today 05.01.16 we got everything ready and informed him to receive it and deliver the car tomorrow as long pending for us. but he started stating one more form or letter required to submit to RTO. We are totally upset with this service. we have planned to go out of station tomorrow after taking delivery. its totally upsetting us for uninformed and disturbing approach.