Maruti Suzuki — Loss of pen drive

Address:

Faridabad, Haryana

To, The Manager Batra Auto. I am writing this mail for your kind information that I have given my car HR51BC 3781 on service on 16th of Feb 2015, the same was picked through Mr. Bhupendra from my office 12/1 Mathura Road, at that time my music system was on FM mode & usb drive was IN, although it has been clearly instructed to remove all loose items from car but anyhow I did not remember to take my pen drive from music system, when car was returned I did not find my USB drive on music system, I immediately called on your customer desk and her language was so rude that cannot be explained, although the item cost was not more that 400-500 Rs. But it was lost. I Gave my car with complete responsibility and it your duty that none of the items is missing. Mr. Bhupendra called me yesterday that he will try to find out the USB but till time I have not received any call and I am sure that he will not call me on this. I even want to rate cleaning of car 1 of 10, the same was not cleaned properly and I am sure I will never ever give my car to Batra Faridabad.