[Resolved]  Maruti Suzuki — model of the car

Address:Ernakulam, Kerala

I have purchased one Ritz from Indus Angamaly branch on 19th june 2014. They said they are giving me new model 2014 limited edition ritz. But after delivery I came to notice that the manufacturing date is January 2014 and my purchasing date is 19th June means 6 months gap fro manufacturing date and Purchasing date . They didn't inform me about this and didn't give any offer. The printed date on the glass is 13. When I complaint this Area sales manager and Branch Sales Manager and executive of indus Angamaly branch says that they can't do anything and you can go for a legal case. Is this a proper way to deal a customer especially a reputed company like Maruthi. I expected a good action reply from your side as early as possible. Next week I introduced my friend to the same showroom he purchase a Maruthi Alto 800. They didn't give even a small packet of sweets to customer on the delivery time. I known it is not in your policy to give gifts but it will be more pleasure for the customers. Thanking You and waiting your earlist reply
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Aug 14, 2020
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I have purchased one Ritz from Indus Angamaly branch on 19th june 2014. They said they are giving me new model 2014 limited edition ritz. But after delivery I came to notice that the manufacturing date is January 2014 and my purchasing date is 19th June means 6 months gap fro manufacturing date and Purchasing date . They didn't inform me about this and didn't give any offer. The printed date on the glass is 13. When I complaint this Area sales manager and Branch Sales Manager and executive of indus Angamaly branch says that they can't do anything and you can go for a legal case. Is this a proper way to deal a customer especially a reputed company like Maruthi. I expected a good action reply from your side as early as possible. Next week I introduced my friend to the same showroom he purchase a Maruthi Alto 800. They didn't give even a small packet of sweets to customer on the delivery time. I known it is not in your policy to give gifts but it will be more pleasure for the customers. Thanking You and waiting your earlist reply

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