Maruti Suzuki — Money already received from Customer but no dispatch made from Maruthi

Address:

Bangalore, Karnataka

Hi Maruti I have made a request to Celerio Grey AMT ZXI from Garuda Auto Craft, Lalbagh road, bangalore. I have paid full money of 6.3lak at May 28th itself. However, they are claiming that Maruthi has not made the dispatch yet. I have 2 problems: 1 Why do you take the money when dispatch date is not ready? 2 Why is there so much delay? I wanted to make sure Garuda management hears this and wanted to escalate this issue via You. Please help me out with this. Regards Pradeep