Maruti Suzuki — Not Received Good responce from maruti dealer (Rukmani moters) in indore

Address:

Indore, Madhya Pradesh

Hello sir, I shikha choudhary, I m staying in indore. I have purchased maruti Suzuki SWIFT VXI model from Rukmani Moters from indore on 9 june 2014 . Agent who is deal with me was committed some amount when I booked a car, he told me Extra warranty is not Compulsory and Extra Warranty charge will be less from final amount. I made that amount through DD, but when i go on showroom for deliver of the car then he denied from his commitment. He added Extra warranty charge told me that it is compulsory for me. When I denied to giving extra warranty charge, then Rukmani showroom members not treated me well, not welcomed well, not congratulated me, not giving any type of good response. Even they have not issued me Bill/Invoice of car, not giving me any accessories of car like rubber seal, First Add Kit, etc. I am not satisfied and very disappointed from Rukmani motor's behaviour and services. Really There is no point trusting your dealer network.I am very upset from this. Please concern this mail seriously and take some action against Rukmani motors and order them to give me all accessories with my car and also to issue bill/invoice for the my Car. Looking forward to hear you as soon as possible. Thank You