Maruti Suzuki — Pick up Issue

Address:

Surat, Gujarat

Greeting of the day” Model: Maruti Ertiga Owner Name: Patoliya Alkeshbhai Gobarbhai Registration #: GJ 5 JB 7197 VIN/Chasis #:MA3FLEB1S00142589 Brought From: Comet Motors, Surat, Gujarat My name is Alkesh Patoliya. I bought Maruti Ertiga in 2013. I was one of the satisfied customers of Maruti Suzuki. This is my second car of Maruti after wagon R. When I bought Ertiga I am very happy about my decision of staying with Maruti. Approximately after 12 to 13 month suddenly I felt problem with pick up of car. When I took long trip of 600-800 KM to my village. I went to local dealer of Atul Motors in Amreli. They diagnose my car in workshop. They kept Car around 25 to 30 days. I ask explanation for the problem which I am going through. And Manager of Atul Motors told me that, this is rare problem in Maruti Suzuki car. 1 car Out of 25000 having this kind of problem. I thought my car should perform as it should be, but after few days I felt same problem. I came back to Surat where I bought my car. And I went to dealer here in Surat (Comet Motors).They couldn’t figure out problems. Each month I have to visit service station for this issue, and they keep saying there is no problem with my car. Now I am very frustrate with Maruti. I would never suggest any one to go with Maruti. This is my Last complain. I am going to consumer Board of India regarding this issue, if there is no solution for my car. I am hoping to resolve this problem as soon as possible. You can get back to me via phone. Thank you very much Alkesh Patoliya +91 [protected]/[protected]