Maruti Suzuki — purchase of new car

I ram gopal purchased a swift dzire LXI car from prem motor pvt ltd jaipur on 31 dec 14 during purchased of above car i faced so many problems which is are as under 1 I booked swift dzire lxi white colour CAR ON 17 DEC 14 with booking nosob14002650 but he provide grey color car due to non availability of white color car which is accepted by me on eleventh hours on 26 dec 14 when i deposited the amount of car through BSF Canteen JODHPUR and i have no other option at that time so i agree to purchase the same color. 2. during discussion with prem motor agents/staff on 26 dec 14 when i deposited the amount through BSF Canteen jodhpur he informed on telephone that grey car available with us which is made during the month of dec 2014 but on checking at the time of delivery i.e. on 31 dec 14 the car is made during the month of apr 14 which is made last 9 month ago and i do not agree to take this car but i already deposited the amount of this car on 26 dec 14 through BSF Canteen jodhpur and I helpless he comple me to receive the care and finely he hand over the same car tome after deniding by me. 3. after gat pass i starting the journey from Prem motor i seen that meter of this car is locked i informed in this regard to prem motor and returned back to pre motor showroom as per diretion recd by me on mob after complaint. 4.after repair i again starting journey but after 6 to 8 KM car is stopped between the road near NH 8 and i and my brother keep side the car with pushing the car at market and informed the incident to prem motor for help. after 15 to 20 min a rep of prem motor arrived at incident point and returned back my car to showroom for repair .5. after second repair i again journey with my car but after 8 to 10 km car again stopped and not started i again informed mr vikas sir which is higher post in prem motor in this regard he again send a co rep with some tools he directed that car again required to go to showroom and i alongwith my new car again returned back to show room for repair. on arrival at shoroom i disbalanced and requested to mr vikas sir that sir main is car ko nahi lunga kyonki yeh old car hai " but they have informed me that car being repaired . 6. after repair my car again handed over to me and i started journey but after 6-7 km a sound of front wheel and than car is stopped. i again informd prem motor inthis rgard and some tech pers reported at incident place and repaired the veh at the spot and again handed over to me at about 1640 hrs. 7.sir i reached prem motor at about 0900 hrs on 31 dec 14 to recd my new car but i started journey with my car after 8hrs of repair. 8.I not happy regarding providing old car which is not running smoothly at the time of delivery. 9. I purchased seat cover from prem motor which is not properly set by the technical staff if you want to see the dressing of seat cover i provide the picture of seat cover. 10.I lodged a complaint with [protected]@maruti.co.in in this regard on 3 jan 15 vide ref no [protected] but no response recd till date i also reminded to above authority to sortout my case but no reply recd by me after lapse of two and half months. SIR wHOLE PICTURE MENTIONED ABOVE IS KEPT IN CCTV CAMERA INSTALLED AT PREM MOTOR SHOW ROOM AND REPAIR SHOPE OF SAID CO. sir I am a solder of Border security force and presently deputation with national security guard as black cat commando and presently posted at manesar gurgaon and i purchased a dream car after 24 yrs service but he provide me a 9 month old car which is wrong and i am not happy as i am pay all my money of 24 yrs service but receive a 9 month old car this is chetting with me by maruti showroom please help me and direct maruti co. to sort out my case. please help me as I am help less solder please regard RAM GOPAL BLACK CAT COMMANDO
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