Maruti Suzuki — Purchase of New Wagon R Vxi

Dear Sir/Madame, With ref to our telephone conversation of today I would like to inform you that I am not satisified with the service and treatment got by your dealer CHOWGULE INDUSTIES PRIVATE LTD Goa. I am an old customer of your dealer Chowgules and have exchanged my old Alto to new Wagon R VXI.I am not happy with their service and I hope the sales persons need training how to deal with the customers and keep their promises .This is an competition case between Sai service & Chowgules I had done booking with Sai then Chougules came and told my husband that they are giving best offers than Sai Services when I ask them they promised me to give Spoiler etc at the time of our conversation the sales person did not inform us that the spoiler has to be painted etc etc. They just got hold of the customer till they get booking and at the time of delivery of the car they don, t satisfied the customer as per our needs.The issue lasted for at least 2 hrs till Mr.pankaj solved the problems and promised to give the spoiler I appreciate his effort in solving this matter smoothly.Chowgules Sales persons are Mrs Raina Soares & Ms Asifa Shaikh. Why I came back fm Sai is they said that they are giving better offer and promise that all accesories will be given and then fooling us at the time of delivery. otherwise I would have taken the car fm Sai service. This is just to inform you how your dealers are giving treatment to customers. if you need any further details you can contact me on my telephone No [protected]. Hope you will do the need . Thanking you yours faithfully Mrs Gregorina Braganza
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