Maruti Suzuki — Refused to give road side assistance at 9 p.m. at night

Address:

New Delhi, Delhi

Dear Sir, I am proud owner of Maruti Swift Dzire bearing registration no. DL 3C BU 6817, purchased in 2013 (7.11.13) I was stuck on road side when I was returning from my office on 16th July 15 (time is 9.00). The both tyres of my car got punctured including Stepney. One of my colleague called up to your help line by his mobile number i.e. [protected]. But your customer care gave a flat refusal to assist me. I was shocked to hear this from India’s number 1 car maker company. I request you to the concern authorities to look into the matter. Thanks & Regards B S Bora Mobile No.[protected]