Maruti Suzuki — release of corporate discount reg

Address:

Thiruvananthapuram, Kerala

Sir, It is with great sorrow that I am reporting to you about the bitter experience that I had while purchasing my Maruthi dzire vehicle from your dealer in Trivandrum, M/s Sarathy Autocars.. The vehicle with Chassis number MA3EJKD1S00441175 and Engine No K12MN1336922 was delivered to me on 9.1.2014. I am a senior executive working a Public Sector Undertaking under the Government of Kerala. Relevant documents in this regard had been submitted to the dealer at the time f purchasing the car. The dealer had informed me that being a Government employee; I am eligible for a Corporate discount of Rs 1500.00 from Maruthi. I regret to inform you that even after one year the Corporate discount has not be released to me by the dealer in spite of my frequent telephonic reminders. Lately it is observed that they are not even attending my mobile calls. I trust this is not a gentleman’s way of dealing with the customers. I greatly appreciate the time taken to read this mail and request the kind intervention of your good office in releasing the Corporate discount due to me at an early date. . Yours faithfully, Dr Sudheer.S Mobile No [protected]