My vehicle was affected in the chennai floods recently. I got a call from Kapico Maruthi, Koyembedu and towed the vehicle and put in their yard as per their instruction on 19.12.2015. They did not tell about any rental charges for their yard. After 12 days, when i visited, the service manager casually mentioned about rental @500/day, if vehicle is not serviced there. I was really shocked to hear this as by then, it was already Rs:6000 for rent with no work taken up. Further they told that Rs.2500/- will be charged as estimation charges for the work.
I was forced to give my vehicle in this service centre due to this charges. My vehicle is not taken up for service and is still lying in their yard and getting rusted. The service manager is giving a could shoulder and tells that the vehicle will be taken up for service only when the turn comes.
I am extremely aggrieved by this situation and never expected such un professional behavior from Maruthi service centre. On one hand they would charge rentals if the vehicle is not serviced in their centre and on the other hand the vehicl is not even taken up for service for the last 40 days.
I need urgent response from M/s Maruthi on this aspect. Was this information helpful? | 
Post your Comment